Find answers to the most common questions about our independent assistance service.
No. We are a private and independent service. We are NOT affiliated with the General Register Office, the HSE, the Irish Government, or any public authority.
Many people use our service when they find official procedures confusing, live outside Ireland, or simply want guidance understanding the process. Our role is to provide informational support and administrative assistance.
No. Official documents are issued only by the relevant Irish government authorities. Our service is limited to reviewing your information, checking for errors, and helping you prepare your request.
We offer administrative assistance for Irish Birth Certificate and Marriage Certificate applications.
Yes. Many of our users live outside Ireland and use our service to receive guidance about Irish birth and marriage certificate requirements.
You select the service you need, provide the relevant information through our form, and our team reviews everything for accuracy and completeness. We then guide you through the next steps.
Yes. If additional details are needed, our team will contact you by email.
Our team typically reviews submitted information within 2–5 business days. Processing times for official documents depend entirely on the relevant institutions and are outside our control.
The service fee covers the time spent reviewing your information, providing administrative guidance, preparing your application, and offering customer support throughout the process.
We accept major credit and debit cards (Visa, Mastercard, American Express) through our secure payment system.
Due to the administrative nature of our service, payments are generally non-refundable once the assistance process has started. Please refer to our Refund Policy for full details.
If your question is not answered above, please feel free to contact us.
📧 Email: info@docuservicesireland.com
⏰ Office hours: Monday to Friday, 09:00 AM – 06:00 PM (CET)
📬 Address: Gran Via de les Corts Catalanes 672, 08010, Barcelona, Spain
You can also visit our Contact page to send us a message directly.
Reminder: We are a private and independent service and are NOT affiliated with the General Register Office, the HSE, or the Irish Government.